Our Cancellation Policy

We do not charge any fee if the Cancellations is more than 24 hours of a scheduled vehicle departure .
Cancellations within 12 hours of scheduled vehicle departure time will be charged 25% trip fare.
Cancellations within 6 hours of scheduled vehicle departure time will be charged 1/2 trip fare.
No-shows and/or cancellations after scheduled vehicle departure will be charged full fare, including gratuity.
NOTE: Cancellations or changes CANNOT be made without a phone conversation with the dispatcher Please call (310) 462-2043 for more info. If you reserve a car over the phone and provide us your credit card for payment, we only take an authorization on the card to guarantee funds availability before passengers pickup, it will show as (Pending funds) if you check your credit card account statement on-line. The authorization amount is usually higher than the expected charges just incase if you decided to make some additional stops you did not inform us of or changed your destination .We will then only charge your card on the day of the service.
Please Note : LA LAX Town Car Limo reserve the rights to cancel the Confirm Reservation if we fail to get the authorization from the Credit Card provider before the Passengers Pickup.

For More information about our services please visit Frequently Asked Question or Terms and Conditions Page.